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Report Says New Bedford Police Must Improve Transparency and Accountability

Police cruisers outside a police station in New Bedford.
File photo/Ocean State Media
Police cruisers outside a police station in New Bedford.

A new consultant’s review criticizes NBPD’s handling of narcotics and internal affairs, urging stricter oversight of confidential informants and clearer performance metrics

The New Bedford Police Department still needs to do more to increase accountability and transparency, according to a consultant’s report released by the city on Wednesday.

The 71-page report by 21st Century Policing Solutions found that the NBPD has failed to increase the enforcement of transparency and disciplinary policies related to the narcotics and internal affairs departments.

Among the reforms recommended: providing the community with “performance metrics” for the narcotics unit; strengthening policies on confidential informants; and barring the use of underage informants.

The report by 21st Century Policing Solutions comes after the Boston Globe’s reporting earlier this year chronicled abuses by NBPD. And isn’t the first critical evaluation of NBPD confidential informant enforcement policies. In 2023, the consulting firm Jensen Hughes conducted a $120,000 study that included a review of internal data and various interviews.

The 51-page study delineated five “key issues of concern” within NBPD: problems around reduced staffing, increased demands for service, staffing for patrol shifts, the treatment of female officers, and a perception among officers that the city administration “does not respect police.”

Paul C. Kelly Campos is a Report for America Corps member who covers democracy and community engagement for The Public’s Radio. Born and raised in the San Francisco Bay Area, Kelly is a writer, poet and translator of Irish and Nicaraguan descent. His bilingual work has appeared in NPR’s Next Generation Radio, The Washington Post, KQED Forum, KALW, Prism, The Golden Gate Xpress, Seen and Heard, The San Franciscan, and Borderless magazine. He graduated from SF State with a B.A. in journalism and a minor in English literature in 2021. In his spare time he can be found consuming pupusas, reading poetry, or playing with his cat ‘Dr. Otto Octavious Phd.’ all while “The Damned” plays loudly in the background.
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